You will need
- Internet, telephone.
Determine the range of problems for which you plan to call health inspectors. Determine the maximum amount you are willing to spend on services. Remember that not all possible problems are included in the range of activities of SES. For example, the SES does not include the noise caused by people's behavior, the violation of people peace and tranquility in residential buildings and in buildings adjacent to the site. More information on what is included within the scope of the health services, can be found on its website.
Find the Internet phone SES in your area, cities, municipalities. Or the address and telephone number of the nearest branch of Rospotrebnadzor (currently SES is included in its structure). To arrival of employees of the sanitary-epidemiological station, it is necessary to pay for the call. And then or call or personally visit the office. At the very least, write a statement and send it by post. Better by registered letter with acknowledgment of receipt.
Please, try and resolve the issue, outline the situation, explain all symptoms and complaints. Usually before the arrival of the health inspector's gonna have to wait two weeks (depending on the case and severity). In more detail, you will Orient already in the CPS.
Consider alternative options. Besides access to the state sanitary - epidemiological service, you can contact private companies. Companies engaged in the processing premises must have the appropriate permission to conduct this type of work, license and all necessary documents. In addition, all medicines used in disinfection, must be certified, and the services must be given a guarantee. Work should be carried out in accordance with the sanitary norms established by the authorities CSSES (insect repellent - SanPiN 126.96.36.1996-03, disinfection - SP 3.5.1378-03, deratization - Sanitary 188.8.131.529-02).
Advice 2 : How to call specialists SES
Territorial office of the Sanitary-epidemiological stations (SES) operate in each district of the Russian Federation, when they also operate Centers of hygiene and epidemiology. These government agencies, whose duties include maintenance and control over the observance of sanitary norms as enterprises and households.
For some questions, you can contact the SES
Functions of Sanitary-epidemiological stations are quite diverse, and professionals working with them, check whether meets the requirements and standards of the activities of the various facilities, working conditions on them. But citizens can contact the SES with issues associated with the sanitary and epidemiological situation in the region or with violation of sanitary norms. The competence of these bodies includes:
- monitors the condition of various public facilities;
control over the ecology and environment;
- check sanitary conditions in children's institutions (kindergartens, schools, summer camps, etc.);
- control for safety food (outlets, catering establishments etc.);
- checking security of water supply for the population;
- measures disinsection and deratization,
- disinfection of apartments and organizations, disinfection of residential and non-residential buildings.
How to contact the SES
Phone of a hot line of Rospotrebnadzora: 8-800-100-00-04, you can consult and learn the phone numbers of territorial bodies of the sanitary and epidemiological surveillance. The site of the Federal service has a map of the country, where you can select the region where you are, and to find the address of the website of the regional branch of "Center of hygiene and epidemiology" which has all addresses and phones of territorial branches.
If you have a claim for the issues listed above, you may apply directly to the SES in your area or the nearest branch of the CPS, which are sanitary-epidemiological station. Pre-consult with the operator for the question that interests you and, if necessary, order a call specialists of SES on the house.
This must be done, for example, to check environmental parameters near to your house or even an apartment – measurement of the noise level and the parameters of background radiation, and also if you want to get rid of cockroaches, household ants, rats and mice. At your call in the next two weeks should see a health inspector, which will familiarize with the situation and will write you a receipt. Depending on this, the call will have to pay a certain amount. In the case where it is necessary to take emergency measures, the date of the visit of sanitary inspectors will be reduced, but when you call a specialist, you must specify that the matter is urgent.