You will need
  • computer;
  • - access to the Internet;
  • - blank paper ticket;
  • - the passport.
To receive in cash, a paper ticket will have to abandon the electronic registration. To do this, log in to your personal account on the website where you made the purchase (RZD or facilitator: "UFS", "just travel", etc.), open section with information about your orders and find the one that you want to cancel. Open the information about it and refrain from e-filing. This is done with one click on the corresponding button. Abandon the electronic registration is possible no later than one hour before the clearance of the train.
Section with information about the order contains his individual room. Print the page with the order confirmation or the order number. It will be useful to you for decoration of a paper ticket at the box office.
To print out your ticket you can also in special machines (such is, for example, at the Leningrad station in Moscow). To do this, enter the order number and passport details of the passenger. When making paper tickets at the box office need to tell the cashier the order number or a printout of paper with his confirmation and passport of any of the passengers if there are several. Some intermediaries, for example, "UFS", has its own stand the issuance of paper tickets (their coordinates are on the website of the ticket seller). There's also need a passport of any of the passengers and the order number.
With a paper ticket, only one way - cash in the Railways. If at the station or in the Transagentstvo has a separate box office return, it is necessary to apply there. In its absence - in any working. According to the rules, to return the ticket in cash should contact each passenger to whom he discharged, with your passport and personally sign the necessary papers.