Advice 1: How to restore SIM card

If you lose your mobile phone the most expensive in it is the SIM card. There are contacts (your friends, relatives and colleagues), cash and a phone number that you know all of your contacts. And contacts and the money and the room remain an important aspect of everyday life. Buying a new phone does not solve the current problem. For recovery of SIM-cards it is sufficient to contact the customer service center of your mobile operator, or leave a request on the website of the company.
How to restore SIM card
You will need
  • Telephone, Internet.
Before you restore the lost SIM card should the old SIM-card to block, so that it was impossible to make calls. Locking and restoring of the SIM card is handled by your mobile operator absolutely free. We can consider the procedure of getting a new SIM card for example mobile operator MTS.
To lock SIM card you can use the following methods:
- using the Internet-assistant – online assistant you need to enter your number and password to access the Internet in your room. After entering these values, press the "Enter" button. On the page click the link "sim Lock";
- call our contact center – the contact center operator will answer all your questions that relate not only to lock the SIM card, but all customer service. To connect with the contact center, you must dial the number 0890, or +7 495 766 0166. If the call is made with SIM cards MTS, the call will be absolutely free. You can apply for blocking SIM card by sending an email to company email address (;
- personal visit salon-shop of MTS in your city – you can just walk to the shop, where a specialist will tell you that you need to do in a particular situation.
After the procedure, locking SIM card, order a service recovery SIM card. This can be done in store or order a SIM card in your city. The restoration shop will be free and shipping cards, depending on the chosen tariff, can cost money. To order a delivery card, you must on the website for MTS to fill in the order form of delivery of the SIM card. There are 3 rate of delivery of the SIM card:
- economy shipping – totally free service;
- expedited shipping – 100 roubles;
- Express delivery – the amount of 200 rubles.

Advice 2 : How to recover lost SIM card

The loss of the SIMcard you can make a recovery procedure numbers and data that were stored on it. To do this you need to contact your mobile network provider with an appropriate statement on manufacture of new and blocking the previous card.
How to recover lost SIM card
After the discovery of the fact of the loss of your SIM card is necessary to make the lock. To do this, call the customer support center of your operator, the number of which can be found on the official website of the cellular company or in the annexes to the previously concluded agreement. You can also directly contact your nearest communication salon.
Inform the operator about the fact of loss of the card. Some providers of cellular services shall lock the card only after a detailed provision of the personal data. At the request of the operator please list your passport information, date of issuance, the estimated balance at the time of loss and code word (if necessary), which was specified in the Treaty process.
After blocking the SIM card, contact the nearest center to work with clients of your operator. Complete the application on the recovery card and tell them that it was blocked. Provide ID card to restore the card and consult with the specialist of Department on work with clients. You will also need to enter your old number and the information of the person to whom it was registered. In the application you will also need to mention the circumstances under which the loss occurred.
Wait until the helpdesk will check the registration of the SIM card to your face. After receiving confirmation, an employee will continue to apply and inform on the timing of the recovery. Sometimes some operators are replacing and issuing new SIM cards almost immediately.
When issuing the SIM card will be restored the balance and the phone number that was used previously. It should be noted that for some operators, the recovery service may be paid.
Useful advice
Some carriers implement delivery process and a new SIM card with the help of courier services delivery. For more information about availability from your carrier for such services, contact support with your request or carefully check the official website of your service provider.
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